Talkdesk
ActiveDeveloper of cloud-based call center software designed to help growing businesses improve customer satisfaction while reducing costs. The company's platform uses IVR, ACD, and skills-based routing technology that seamlessly integrates ITSM and CSM service desks, enabling businesses to communicate with their customers and manage the entire call center operations using the web.
What it does
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
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