Open

ActiveAI-native

Enterprise AI customer support

What it does

Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.

Its site says now · captured 2026-08-23

Open - The unified AI customer support platform

Automate 77% of support tickets with enterprise-grade accuracy, security, and human handoff.

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