LiveX

What it does

LiveX is an innovative brand and retail company offering an AI-powered omnichannel engagement platform that unifies digital and physical customer experiences. The platform enables brands to deploy human-like AI agents capable of conversing, assisting, and taking actions across multiple touchpoints including chat, voice, messaging, mobile, in-store kiosks, and AI holograms. These agents facilitate product discovery, customer support, loyalty program enrollment, and seamless transitions between physical and digital interactions. LiveX’s unified platform orchestrates AI agents across all customer channels, centralizes interaction data to provide comprehensive insights into customer engagement, and supports retargeting and follow-up through various communication channels such as email and SMS. By creating new engagement surfaces like portable kiosks and QR-launched mobile experiences, LiveX advances innovation in customer interaction, enhancing brand-consumer connectivity and driving seamless omnichannel engagement.