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HAKOBUN

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Hakobun operates customer communication software for collecting customers real voice and analyzing their needs.

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What it does

"HAKOBUN is a brand and retail company specializing in customer communication software designed to collect authentic customer feedback and analyze their needs. By leveraging innovative technology, HAKOBUN enables businesses to gain valuable insights into customer preferences and enhance their overall shopping experience. The software facilitates real-time communication with customers, allowing for personalized interactions and tailored solutions. HAKOBUN's platform revolutionizes customer engagement strategies, helping companies build stronger relationships with their clientele and drive business growth through customer-centric approaches."

Its site says now · captured 2026-08-23

顧客に選ばれる「本当の理由」が分かる | ホンネPOST(ホンネポスト)

売上や数字では見えない「顧客の心が動く本当の理由＝二次ニーズ」が掴める。サイレントカスタマーの“隠れたホンネ”を引き出し「選ばれる理由」と「去っていく理由」を見える化するデジタル手紙の顧客コミュニケーションツール です。

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