Palma.ai

What it does

Palma.ai delivers a governance, security, and observability platform designed to safely integrate AI agents with enterprise core systems such as CRM, databases, and ticketing tools through its Model Context Protocol (MCP) servers. The platform enforces granular access policies, human-in-the-loop approvals, and identity verification, providing governance and finance teams with detailed visibility into AI agent interactions, associated costs, and accuracy. Supporting on-premises and virtual private cloud deployments, Palma.ai aligns with key regulatory frameworks to ensure compliance and auditability. By enabling controlled and transparent AI agent usage, Palma.ai addresses the challenges of deploying AI copilots across functions like claims, underwriting, and service, preventing unmanaged integration sprawl and fostering responsible AI adoption within enterprises.